Welcome to Mviyo technologies ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our online platform Zim tickets for purchasing and selling tickets to events (the "Events") in Zimbabwe. By accessing or using the Platform, you agree to be bound by these Terms.
" You must be at least 18 years old and have the legal capacity to enter into contracts to use the Platform.
Availability: We do not guarantee the availability of any tickets. Prices and availability are subject to change without notice. Fees: You will be responsible for the ticket price, any applicable booking fees, and any delivery charges displayed at checkout. Payment: We accept various payment methods displayed on the Platform. Payment processing is subject to the terms and conditions of the respective payment provider. Confirmation: Upon successful payment, you will receive a confirmation email with your e-tickets or instructions on how to access them. Delivery: E-tickets will be delivered to the email address provided at checkout. Physical tickets may be subject to additional delivery charges and timelines.
Reselling: You may not resell tickets purchased through the Platform without our prior written consent. Restrictions: Some Events may have restrictions on reselling or transferring tickets. Please refer to the Event details for any limitations.
Event Cancellations: In case of an Event cancellation, we will use commercially reasonable efforts to notify you and process a full refund for the ticket price (excluding booking fees and delivery charges) to your original payment method. Refunds: Refunds will only be issued in accordance with the Event organiser's refund policy.
You agree to use the Platform in a lawful and ethical manner and not for any illegal or unauthorised purposes.
The Platform and all content provided thereon are provided "as is" and without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
We shall not be liable for any damages arising from your use of the Platform, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.
The Platform and all content thereon, including trademarks, logos, and copyrights, are the property of Mviyo Technologies or its licensors. You may not use any of this intellectual property without our prior written consent.
We may terminate your access to the Platform at any time and for any reason, with or without notice.
These Terms shall be governed by and construed in accordance with the laws of Zimbabwe. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Zimbabwe.
These Terms constitute the entire agreement between you and us regarding your use of the Platform.
We may amend these Terms at any time by posting the amended Terms on the Platform. You are responsible for checking these Terms periodically for changes. Your continued use of the Platform following the posting of amended Terms constitutes your acceptance of the amended Terms.
If you have any questions about these Terms, please contact us at [email protected]