We respect your privacy and are committed to ensuring that your personal data is handled securely. If you wish to delete your data from our platform, please follow the instructions below for both our mobile app and website.
Launch the mobile app on your device.
Tap on the Profile icon, located in the bottom-right corner of the screen. Select Settings from the menu options.
In the Settings menu, find and tap on Privacy or Account Settings.
Scroll down to find the Data Deletion or Delete Account option. Tap on Delete Account.
You will be prompted to confirm your request. Read the information provided carefully. Tap Confirm or Delete to proceed with the deletion request.
For security purposes, you may need to verify your identity. This can include entering your password or receiving a verification code via email or SMS. Follow the on-screen instructions to complete the verification process.
Once your request is verified, you will receive a confirmation message that your data deletion request has been received. We will process your request within 30 days. You will be notified via email once your data has been successfully deleted.
Open your web browser and go to our website at www.zimtickets.com .
Click on the Log In button, located at the top-right corner of the homepage. Enter your login credentials (email and password) to access your account.
Once logged in, click on your Profile icon or username, located at the top-right corner of the page. Select Account Settings or Settings from the dropdown menu. account.
In the Account Settings menu, find and click on Privacy or Account Settings.
Scroll down to find the Data Deletion or Delete Account option. Click on Delete Account or Request Data Deletion.
You will be prompted to confirm your request. Read the information provided carefully. Click Confirm or Delete to proceed with the deletion request.
For security purposes, you may need to verify your identity. This can include entering your password or receiving a verification code via email or SMS. Follow the on-screen instructions to complete the verification process.
Once your request is verified, you will receive a confirmation message that your data deletion request has been received. We will process your request within 30 days. You will be notified via email once your data has been successfully deleted.
Contact Support: If you encounter any issues or have questions about the data deletion process, please contact our support team at [email protected]. Data Retention: Note that certain data may be retained for legal or administrative purposes as required by applicable laws. Account Re-creation: After data deletion, if you decide to use our services again, you will need to create a new account as all your previous data will be permanently deleted.
If you have any further questions or need assistance, please reach out to us: Email: [email protected] Phone: +26300 000 0000 We are committed to safeguarding your data and ensuring a smooth data deletion process. Thank you for using our services!